Privacy Policy

What this privacy policy covers

In accordance with the Data Protection Act, this policy gives you information about how Bell House Fabrics treats personal information received from our web site visitors.

What is personal information?

Personal information is defined as information about you that is personally identifiable such as your title, name, address, email address and phone number.

The only time we'll use your details for any other purpose than those listed above is to email you from time to time about our services. However we will only do so if you have given us permission to do so, having opted in on one of the data collection forms.

We respect your privacy and will not rent, sell or share personal information about you with other people or non-affiliated companies.

Information collection and use

We collect visitor information in the following sections of the Bell House Fabrics web site:

  • Sample Orders - If you request fabric samples we'll use your details to send you the items ordered. (Please note that orders which are chargeable use the PayPal checkout and all personal details for these orders will be collected by PayPal)
  • Interior Design Consultation Request – If you request a consultation we'll use your details to arrange a suitable time and date
  • Contact Us - If you send us an enquiry via the email form we'll use your details to respond to your request/comments

Please note: where ever we collect personal information, we will alert you to the fact that personal data is being requested and that it will be processed fairly and lawfully.

Accessing your data

You have the right to request a copy of the personal information we hold about you. Please note that, in accordance with the Data Protection Act, a £15 admin fee is applicable. For further information, please contact us using the email form or email sales@bellhousefabrics.co.uk.

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:
Make our website work as you'd expect 
Remember your settings during and between visits Improve the speed/security of the site 
Continuously improve our website for you 
Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do) 

We do not use cookies to:
Collect any personally identifiable information (without your express permission) 
Collect any sensitive information (without your express permission) 
Pass data to advertising networks Pass personally identifiable data to third parties 
Pay sales commissions You can learn more about all the cookies we use below 

Granting us permission to use cookies 
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect. 

More about our Cookies Website Function Cookies
 
Our own cookies 
We use cookies to make our website work including: 
Making our shopping basket and checkout work
Remembering your search settings 

There is no way to prevent these cookies being set other than to not use our site. 

Visitor Statistics Cookies
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc.
 
This helps us to continuously improve our website. These so called analytics programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. 

We use: 
Turning Cookies Off 

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites It may be that you concerns around cookies relate to so called "spyware". 

Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

Changes to the privacy policy

We may update this policy from time to time. Please check this page regularly for notification of any significant changes in the way we treat your personal information.

Last Updated: 17/09/12
This web site is operated by:

Bell House Fabrics
High Street
Cranbrook
Kent
TN17 3DN

Tel: 01580 712555
Fax: 01580 715927
Email: sales@bellhousefabrics.co.uk